常问问题

快速了解您想要的问题!
Where is the factory address?

Our factory is located in Mei'ao Industrial Zone, Qiaoxia Town, Yongjia County, Wenzhou City, Zhejiang Province, China. Welcome to visit our factory!

Can you provide a sample and accessories sample?

We can provide samples of small products and small accessories samples of large products!

How does the factory do in terms of product quality control?

We have a quality control department with a small team of 3 people, and the products are inspected before packing! Guarantee the supply of high-quality products!

What kind of after-sales service do you have?

We have a professional product after-sales team to provide each customer with 1-to-1 service and help customers solve any product problems!

Product MOQ?

Different products have different MOQ, please feel free to contact us for more details! If you have forwarder in China, then the MOQ is 1 for all products.

Delivery time?

Delivery time depends on the size of your order, our fastest delivery time is 1 day delivery!

Can you make a design drawing based on on-site data?

Yes. Of course, tell me your design requirements, we can make design drawings.

How long for production and shipping?

The production time is according to your order quantity, normally it takes around 7-15days after received the deposit. The shipping time is according to your nearest shipping port, like Bangkok in Thailand, just 8days via sea.

Do you have product installation instructions?

Yes, we can provide you with different installation instructions, such as CAD drawings, color drawings, installation videos, etc.

How can I pay for it?

Pay by T/T (Wire Transfer), Alibaba Trade Assurance Order, Western Union or MoneyGram, PayPal, Credit Card. 30%-50% deposit, balance before shipment.

Can you provide a product test report?

Yes, we can provide our existing inspection report. If you specify a local country-specific report, you will need to pay an additional testing fee, please provide testing details before placing an order, and we will list the testing fee with the order.

After receiving the goods, if something is missing, can I compensate?

Of course, after confirming that it is caused by us, you will definitely get compensation. In order to avoid unnecessary losses, you can send someone to inspect the goods before delivery.

联系我们

电话/whatsapp/微信:18957718188

中国浙江省温州市永嘉县桥下镇小京路63号
联系人:黄经理
电子邮件:sales07@monleplay.com

新闻中心

Getting the best value for your money

Getting the best value for your money

Are you looking for high-quality and durable playground equipment for your outdoor play area? Look no further than our playground!We are a leading manufacturer and s...

the upcoming conference in Saudi Arabia

How are you! I'm Richard from Monle Toys, a manufacturer of playground toys with more than 25 years experiences, located in Wenzhou city, Zhejiang province, China.An...

联系我们

×